How BrilliantPixel™ handles data.

We may collect account and contact information such as your name, business email, company, login details, and support messages.

When BrilliantPixel™ is installed on a customer site, we may process website activity such as page views, visit timing, referral source, browser and device details, IP-derived location, and visitor or company matches made available through our data providers and integrations.

Billing information is handled by our payment provider. We do not store full payment card numbers in BrilliantPixel™.

We use information to provide the service, identify visitor and company activity when available, generate exports and reporting, support integrations, secure accounts, respond to requests, improve product performance, and communicate about product or account matters.

Customers are responsible for deciding where the BrilliantPixel™ script is installed and for giving any notices or choices required for their own website visitors.

We process customer site data to deliver visitor identity, company visitor, activity, export, and workflow features for the customer that installed the script.

We may share information with service providers that help us operate BrilliantPixel™, including hosting, database, analytics, payment, email, support, security, and identity or enrichment providers. If you connect integrations, we may send the selected data to those tools at your direction.

BrilliantPixel™ and our service providers may use cookies, pixels, local storage, and similar technologies to keep accounts working, understand product usage, remember preferences, measure site activity, and support visitor identification features.

We keep information for as long as needed to provide the service, meet business and legal requirements, resolve disputes, and enforce agreements. We use administrative, technical, and organizational safeguards designed to protect information, but no system can be guaranteed to be completely secure.

Depending on where you live, you may have rights to access, correct, delete, export, or object to certain processing of personal information. You can contact us to make a request, and we may need to verify your identity before responding.

We may update this policy as the product, law, or our operations change. Questions about this policy can be sent through the contact or demo channels on brilliantpixel.app.